Senior Application Support Engineer..Chennai

3Pillar Global · Chennai, Tamil Nadu, India

Location

Chennai

Job Type

Full-time

Posted

June 05, 2026

Job Description

We are seeking an experienced Application Support Engineer with strong expertise in retail banking systems, card platforms (credit/debit), and solid technical skills in Java and SQL. The candidate will be responsible for supporting critical banking applications, ensuring system stability, and providing timely resolution to production issues.

Key Responsibilities:

Provide L2/L3 production support for retail banking and card-related applications

Monitor application health, troubleshoot issues, and ensure high availability

Investigate and resolve incidents related to credit/debit card processing systems

Perform root cause analysis (RCA) and implement preventive measures

Work closely with development, QA, and business teams to resolve defects and improve system performance

Execute and validate SQL queries, data fixes, and backend t...

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