Location
singapore
Job Type
Full-time
Posted
July 09, 2026

Job Description

Business Function

Group Technology enables and empowers the bank with a stable, secure, and resilient infrastructure. We ensure smooth day-to-day operations of technology services and support business continuity through effective monitoring, incident response, and service management.

Responsibilities
  • Perform 24x7 monitoring and operational support for security systems (e.g., Anti-Virus, EDR, DLP, Spam Filtering, etc)
  • Investigate, triage, and respond to alerts and incidents following standard operating procedures
  • Execute first‑level incident response, including escalation to L2/L3 teams where required
  • Monitor system health, dashboards, and logs to ensure service availability and performance
  • Perform routine operational tasks such as policy updates, agent health checks and signature updates
  • Document incidents, actions taken, and resolutions in ticketing systems
  • Escalate issues promptly based on se...

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