Senior Associate

Roles and Responsibilities:- 1. Ability to identify customer’s LTL/PTL requirements and clearly communicate the product offerings to match their needs.

2. Service a geographical area/client segment to generate leads & sign new customers. Responsible for negotiation & pricing closure.
3. Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service.
4. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
5. Conversion of qualified leads into customers (First Time Buyers) across Major, Small and Medium Business Accounts and develop and penetrate existing accounts (Retention and Development).
6. Act as the customer’s main point of contact, by liaising closely with the relevant departments within Delhivery to ensure that their queries, ...