Job Description
Job Characteristics (Ecolab Everyday – Sr. Business Analyst):
Formulates and defines scope and objectives for complex, cross-functional enhancements and operational improvements to the Ecolab Everyday product suite (mobile app, web dashboards/portals, web application, REM capabilities, and supporting onboarding/user-management flows). This role will work primarily with QSR and Institutional customers. Operates in a global, matrixed business—partnering across regions, time zones, and languages to ensure requirements support scalable deployments and consistent customer outcomes. Serves as a senior liaison between Product, Engineering, Customer Success/Deployments, Support, and regional stakeholders to elicit, analyze, document, validate, and manage requirements from discovery through delivery. Proactively identifies process and product gaps, recommends solution options, and drives alignment on outcomes, tradeoffs, and release readiness.
Typically ...