Senior Business Process Manager

D2L · Kitchener, Ontario, Canada

Location

Kitchener

Job Type

Full-time

Posted

March 18, 2026

Job Description

General Description:
The Senior Business Process Manager drives cross-functional business process transformation and enables AI-powered workflows responsibly and at scale. This role combines deep process engineering expertise with the ability to design future-state value stream processes that incorporate automation and augmentation that produce measurable improvements. They ensure that every improvement initiative starts from a strong process foundation and aligns to enterprise standards as a culture champion for continuous improvement and operational excellence.

How Will I Make an Impact?:

1) Process Discovery & Redesign
Develop and execute a roadmap for process re-engineering with automation and AI that prioritizes high-impact areas of the business that have the appropriate AI maturity and readiness where improvement can be quantitatively measured.

Lead facilitated workshops to mapcurrent-state, cross-functi...
        

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