Senior Call Center Operations Leader

A leading global provider of call center solutions seeks an experienced leader to manage multiple teams and drive performance. The ideal candidate will have a minimum of 5 years in call center management, including 3 years in a senior leadership role. Responsibilities include team leadership, performance management, and process improvement. Applicants should be proficient in call center management software and possess strong analytical skills using Excel. Competitive salary package offered, based in the Philippines.
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