Senior Client Experience & Operations Advisor (Paradela)

Position Summary

The Senior Client Experience & Operations Advisor is responsible for overseeing the day-to-day operations of LiveDGAP, ensuring the flawless execution of services while maintaining the highest standards of client care and partner management (supply). This individual serves as the central point of coordination between clients, partners, chauffeurs, airport VIP Meet & Greet partners and internal stakeholders, ensuring every booking is executed seamlessly from quotation through service completion. The adequate candidate is highly organized, detail-oriented, proactive, and thrives in a fast-paced international environment.

Key Responsibilities

• Operations Management
  • Manage all daily transportation and VIP Meet & Greet bookings globally
  • Coordinate with partners, chauffeurs, airport greeters, and operational partners worldwide
  • Monitor all active services and ensure smooth execution including schedule changes, flight...