Senior Complaints Administrator

WTW · Surrey, Surrey, United Kingdom

Location
Surrey
Job Type
Full-time
Posted
May 29, 2026

Job Description

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description



We are hiring a Senior Complaints Administrator, based in Redhill or Leeds, to support the LifeSight Complaints Manager in handling member complaints and expressions of dissatisfaction.


Willis Towers Watson (WTW) is a leader in the marketplace. They offer excellent opportunities for experienced pension professionals. Our global Outsourcing line of business provides outsourced administration services to occupational pension funds, working with some of the world’s leading organisations. LifeSight, WTW’s DC master trust, represents one of our biggest business growth opportunities in the UK. Our growing business has already quickly gained a foothold in this exciting market supported by a targeted approach to the market to make us stand out aga...

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