Senior CRM Solution Architect for 311

Enhanced civic services await with your expertise as a Senior CRM Solutions Architect in Toronto. This hybrid role focuses on Salesforce custom solutions, balancing remote flexibility and onsite collaboration.

As a key player in the 311 initiative, you'll leverage extensive Salesforce experience to customize Experience Cloud for a user-friendly interface. Collaboration with city teams and vendors is crucial as you deliver projects that adhere to governance and security standards.

Key Responsibilities:
• Customize Salesforce Experience Cloud for efficient service
• Develop navigation functionalities for user requests
• Create Lightning Web Components for smooth interfaces
• Ensure seamless integration with Service Cloud processes
• Document solutions and support vital testing activities

Requirements:
• 10+ years' experience in large program environments
• 5 years of hands-on Salesforce development experienc...