Senior Customer Support Representative (Antas de Ulla)

LiveDGAP – Senior Client Experience & Operations Advisor

LiveDGAP is a global luxury transportation company specializing in chauffeur services, VIP Meet & Greet, and event transportation management worldwide. We pride ourselves on delivering highly personalized service, operational excellence, and seamless experiences for discerning travelers, luxury travel advisors, corporate clients, and event organizers.

The Senior Client Experience & Operations Advisor oversees daily operations, ensuring flawless execution of services while maintaining the highest standards of client care and partner management.

Responsibilities

• Manage all daily transportation and VIP Meet & Greet bookings globally.
• Monitor active services and ensure smooth execution, including handling schedule changes, flight delays, cancellations, and service amendments.
• Maintain operational records, supplier databases, and service documentation.
• Support event...