SENIOR GUEST SERVICES REPRESENTATIVE

Summary About the position: This position is located at the Kanto Lodge, Yokota AB. This is Regular Full Time Position, 35-40 hours a week. Responsibilities The primary purpose of this position is to perform as a Senior Guest Services Representative in support of the front desk/office operation for Lodging. Responsible for relaying work instructions from supervisor; provides on the job training for new employees; observes work in progress of new team members. Shares learned best practices of front desk operations Assists in correcting clerical and system errors. Exhibits work standards while following operational procedures and policies. Ensures adherence of established quality and safety standards. Balances workload of team members during shift ensuring efficient output of work. May be asked to provide input to supervisor on employee's performance of assigned work and/or identify training needs. Maintains log of incidents and reports. Reports all violations of safety to immediate supe...