Senior IT Support Specialist — Desktop & VIP Onsite Expert

Sharp Brains in Helsinki, Finland is seeking an experienced IT Support professional for a 1-year freelance/B2B contract. The role involves providing end-to-end technical support for desktop and laptop systems, handling IMAC activities, and managing device lifecycles.

You will work with SCCM, Intune, ServiceNow, and adhere to IT security policies, offering remote and deskside assistance, and contributing to documentation and incident management in a corporate IT environment.