Senior IT Support Team Lead — L3 Support & Mentoring

A leading technology company in Metro Manila is seeking an IT Senior Support Team Lead to oversee a team of L3 support professionals. This role involves managing daily operations, mentoring staff, ensuring timely resolution of technical issues, and maintaining high levels of customer service. The ideal candidate will have at least a Bachelor's degree in IT and extensive experience in IT support management, preferably in US-based healthcare environments.
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