Location
Boston
Job Type
Full-time
Posted
June 06, 2026
Job Description
**Job Requisition ID #**
25WD94218
**The Growth Experience Technology Machine Learning Team (GET-ML) @Autodesk**
The GET-ML Team is responsible for delivering Machine Learning Features that transform the customer experience for Sales, Marketing, and Customer Success functions at Autodesk. Our mission is to help customers accomplish their goals through intelligent conversation, search, personalization, and automation, using data, machine learning, and modern NLP techniques to deliver meaningful outcomes at scale.
One of the team’s major focus areas is the Commerce and Support Assistant (CSA), an LLM-driven conversational platform that is deployed in production and supports real customer interactions today. Alongside this work, the team is expanding into multi-agent systems, intelligent orchestration, and other applied machine learning capabilities that extend beyond a single product or interaction pattern. Our work spans conversational question answer...
25WD94218
**The Growth Experience Technology Machine Learning Team (GET-ML) @Autodesk**
The GET-ML Team is responsible for delivering Machine Learning Features that transform the customer experience for Sales, Marketing, and Customer Success functions at Autodesk. Our mission is to help customers accomplish their goals through intelligent conversation, search, personalization, and automation, using data, machine learning, and modern NLP techniques to deliver meaningful outcomes at scale.
One of the team’s major focus areas is the Commerce and Support Assistant (CSA), an LLM-driven conversational platform that is deployed in production and supports real customer interactions today. Alongside this work, the team is expanding into multi-agent systems, intelligent orchestration, and other applied machine learning capabilities that extend beyond a single product or interaction pattern. Our work spans conversational question answer...