Location
taguig
Job Type
Full-time
Posted
May 27, 2026
Job Description
Senior Manager - Business Process Transactions
DXC Technology Philippines Taguig, National Capital Region, Philippines
Key Responsibilities
- Life & Annuities domain expert with call center experience
- Hands on problem solving, risk mgmt. and drive solutions
- Minimum 8 years of experience in L&A and overall experience of 15+ in the BPS call center space
- Optimizing operational expenses while ensuring delivery remains within budget
- Experience with insurance technology platforms, automation tools, and digital transformation initiatives.
- Lead process improvement initiatives and manage daily operations, focusing on achieving efficiency and compliance.
- Supervise and mentor a team of managers, senior analysts, and analysts.
- Collaborate with cross-functional teams to enhance and streamline business processes.
- Analyze data and performance metrics to identify areas fo...
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