Senior Manager, Programme Management

Job Description

Duties and responsibilities: Strategy and Program Management.

• Develop and manage the end-to-end member privileges framework, including lifestyle, travel, and experiential benefits.
• Identify opportunities to enhance member happiness by leveraging customer insights, data analytics, and market trends.
• Liase with Commercial, Growth and Merchant Operation Department to build, maintain and enhance partnerships with airlines, hotels, lifestyle brands, financial service providers...