Senior Operations Manager (Call Centre), Up $8K

Salary: $8,000

Report to: Assistant Project Director

The Senior Operations Manager is responsible for providing operational leadership, governance oversight and cross‑functional coordination across the Operations division.

Reporting to the Operations Director, the role serves as a key member of the management team to drive operational excellence, support transformation initiatives, strengthen management capability and ensure effective execution across multiple operational functions.

The incumbent will work closely with operational managers and functional leads to resolve operational challenges, drive accountability, manage risks and ensure successful delivery of operational objectives.

• Support the Operations Director in overseeing the performance and ef...