Location
toronto
Job Type
Full-time
Posted
May 24, 2026
Job Description
Spearhead customer transitions as a Senior Program Manager dedicated to operational excellence. Ensure smooth relocations and strategic capacity solutions, enhancing customer trust across global operations.
This role is essential to managing detailed transition programs and collaborating with teams across EMEA and AMER regions. You will coordinate various customer movements while maintaining high-quality standards and communications. Your efforts will ensure alignment between expectations and performance, underscoring the importance of stakeholder engagement and operational clarity.
Key Responsibilities:
• Lead comprehensive customer transition programs across regions
• Develop milestone plans and manage risks effectively
• Serve as a key communication contact for customers
• Work closely with cross-functional teams to execute transitions
• Maintain high-quality documentation and reporting
Requirements:
• 5+ years of experience in complex program management
This role is essential to managing detailed transition programs and collaborating with teams across EMEA and AMER regions. You will coordinate various customer movements while maintaining high-quality standards and communications. Your efforts will ensure alignment between expectations and performance, underscoring the importance of stakeholder engagement and operational clarity.
Key Responsibilities:
• Lead comprehensive customer transition programs across regions
• Develop milestone plans and manage risks effectively
• Serve as a key communication contact for customers
• Work closely with cross-functional teams to execute transitions
• Maintain high-quality documentation and reporting
Requirements:
• 5+ years of experience in complex program management
Ready to Apply?
Submit your application for Senior Program Manager for Seamless Customer Transition Solutions at Equinix
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