Senior QA Engineer for IVR Applications

Elevate the quality assurance of IVR and web applications as a Senior QA Engineer. Strategically test and validate systems while ensuring exceptional customer experience across all releases.
In this critical role at Miratech, you will take ownership of the end-to-end test strategy, focusing on voice testing services and integration across multiple platforms. Your expertise is vital in coordinating closely with IVR Engineers, Application Architects, and Project Managers to meet quality standards before deployment. You'll engage in hands-on testing, planning, and execution to ensure that all functional expectations are met.
Key Responsibilities:
• Plan, execute, and report on testing for IVR applications
• Develop and maintain comprehensive test plans and cases
• Lead testing of voice interactions and integrations
• Balance testing efforts across concurrent releases
• Track and report testing metrics to stakeholders
Requirements:
• 4+ years of QA experience wit...