Location
cebu city
Job Type
Full-time
Posted
June 09, 2026
Job Description
Job Description
On-site - Cebu 3-5 Yrs Exp Bachelor Full-time
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays
Insurance Health & Wellness
Read More
Responsibilities
- Act as a strategic consultant to Campaign Managers, providing actionable data that links quality scores to business outcomes like Net Promoter Score (NPS) and Retention.
- Lead the Quality section of Quarterly Business Reviews, presenting trends, improvement initiatives, and Value-Add projects to global clients.
- Ensure all interactions adhere to legal and security standards (e.g., PCI-DSS for fintech or GDPR for European markets), minimizing the risk of Zero Tolerance infractions.
- Manage and develop a team of Quality Managers and Quality Analysts, focusing on their analytical skills and career progression.
Ready to Apply?
Submit your application for Senior Quality Manager at Bravissimo Resourcing Inc.
Apply Now