Job Description
Job Description:
We are seeking an experienced and highly skilled Senior Technical Manager to provide expert guidance, strategic oversight, and technical leadership across our Workers’ Compensation portfolio. This role plays a critical part in ensuring high-quality claims management, strong compliance, and outstanding performance outcomes across the organisation.
As a senior leader, you will drive continuous improvement, uplift technical capability, influence strategic decision-making, and partner closely with internal stakeholders, including our Legal team to ensure best practice across the scheme.
Key Responsibilities
Identify and drive continuous improvement across technical practices
Ensure claims teams meet performance and APA targets
Work with the Legal Manager to develop and implement performance strategies
Lead entitlement and forensic review activities, including fraud identif...