Senior Tier 3 Escalations Engineer – MSP IT Ops Lead

Ibex Staffing Solutions is seeking a Tier 3 Escalations Engineer based in the Philippines. This full-time role involves providing advanced technical support for complex issues in an MSP environment. You will support various systems including Windows Server, Active Directory, and cloud infrastructure. The ideal candidate has over 5 years of IT support experience and a strong understanding of networking and security concepts. Join us and contribute to process improvement and mentorship within our team.
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