Senior Workforce Management Lead | Forecasting & Scheduling

CareCone Group is seeking an experienced Workforce Management professional in Johor Bahru to lead forecasting, scheduling, and capacity planning initiatives. This role demands leadership and analytical expertise while driving operational excellence across teams.

You will manage capacity plans, prepare rosters, and ensure service level targets are met. Ideal candidates will have over 10 years of experience in WFM with strong communication, analytical, and stakeholder management skills.