Service Administrator (Internal Only)

Royal Devon and Exeter NHS Foundation Trust · Exeter, England, United Kingdom

Location

Exeter

Job Type

Permanent

Posted

June 15, 2026

Job Description

Role Summary
The post holder will support the Administration Line Managers/Service Coordinators by Co-ordinating a professional, efficient and effective administrative service to patients and visitors in accordance with Trust policies and standards
The role will coordinate and organise the attendance of patients to outpatient, inpatient & day case appointments in line with local team and Trust arrangements as instructed 
Ensure all administrative processes; and enquiries are dealt with in an efficient and timely manner, following agreed standard operating procedures, escalating to senior manager as appropriate
Undertake general clerical duties to maximise all available capacity in an appropriate way
Proof reading clinical letters (please note there is no audio typing in this role)
Monitoring waiting times, ensuring that our patients’ treatment pathways, from referral to treatment are accurate and up to date (for more info...
        

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