Location
, , united arab emirates
Job Type
Full-time
Posted
July 24, 2026
Job Description
Overview
Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline and expressing customer concerns to service department. Displays exemplary customer service skills and a sales-minded attitude.
Responsibilities
- Cont Operational
- Advise the customer on the necessity of other repairs apart from the fault indicated.
- Maintain a register for daily booking of vehicles and delivery times for follow-up.
- Arrange for LPOs and close the Job Cards without delay.
- Coordinate with the floor in charge and follow up regularly on delivery times.
- Make decisions to finalize the estimation with discounts, advising customers based on make and model where viable.
- Receive customers with a smile, attend to them by listing the nature of their problems, complaints, and services required.
- Arrange test drives to understand the co...