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Service BDC Representative

Volkswagen MidTown Toronto · Toronto, Ontario, Canada

Location
Toronto
Job Type
Full Time
Posted
June 08, 2026

Job Description

Job Duties

:
  • Make 80-100 outbound calls each day.

  • Follow up and ensure customers satisfaction with their visit. 

  • Assist our customers by reminding/scheduling what services are due/recommended by the manufacturer.

  • Handle service reminders, campaigns, recalls and internet opportunities.

  • Following up on customer inquiries for the service department.

  • Following up with past customers in the database.

  • Other duties as required.

    • What We Look For:

  • Previous call center experience is an asset. 

  • Experience in a dealership service department would be preferred.

  • Must have excellent communication skills.

  • Prior experience in a customer service role is required.

  • Must be comfortable with computers and technology systems.

  • Team-oriented individual.

  • Strong time management skills.

  • Must have ...

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