Service Clerk

Patten CAT · Cedar Rapids, IA, United States

Location
Cedar Rapids
Job Type
Full-time
Posted
June 03, 2026

Job Description

Working Hours/Days

8:00am - 4:00pm Monday - Friday, Overtime when needed

Basic Duties


+ Review expense books, credit card receipts, training expenses, benefit expenses, accident forms and follow-up, and complete these forms for service manager approval.

+ Assist field supervisors with job schedules, job openings, proper tax codes, repair progress, job review, work order notes, service report review, and invoicing.

+ Also assists with work-in-progress review, credit returns, Reman cores, expense issues relating to daily activity in Service Office.

+ Obtains backup material for warranty and policy reference material, as well as flat rates, standard jobs, and CSA pricing and scheduling.

+ Perform back-up duties for service department phones, payroll review and entry, work order entry, and service office organization & appearance.

+ Other duties as assigned


Qualifications


+ Minimum o...

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