Location
Mumbai
Job Type
Full-time
Posted
June 04, 2026
Job Description
Job description
Customer interactions :Manage customer inquiries via phone, email, chat, or social media
Problem-solving :Resolve customer complaints and troubleshoot issues
Product and service information :Provide accurate information about products and services.
Customer records :Record and manage customer accounts using CRM systems
Team management :Hire, direct, and monitor a team of customer service representatives