Location
taguig
Job Type
Full-time
Posted
June 13, 2026
Job Description
ACMobility is looking for a Service Analyst to support aftersales performance through accurate, timely, and actionable data insights across the dealer network. This role plays a critical part in enabling data‑driven decision‑making that improves operational efficiency, profitability, and customer satisfaction.
The Service Analyst consolidates and analyzes service, parts, warranty, and customer experience data to identify trends, gaps, and performance drivers. Working within defined data governance standards, the role partners closely with Aftersales leadership, operations teams, and dealers to support continuous improvement initiatives.
Roles And Responsibilities
- Consolidate aftersales data from multiple sources, including DMS, CRM, warranty systems, and internal trackers
- Ensure data accuracy, completeness, and consistency across all service‑related reports
- Prepare and distribute regular aftersales performance reports (d...