Service Delivery Manager

NTT DATA · Dublin, County Dublin, Ireland

Location
Dublin
Job Type
Full-time
Posted
June 05, 2026

Job Description

Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

About you

  • As a Managed Services Service Delivery Manager (SDD) you will be experienced in leading the delivery and continuous improvement of managed services to large and high-profile clients whilst achieving the highest levels of customer satisfaction.
  • You will be skilled in the delivery of large and complex service packages organising leveraged service line teams and third parties, to ensure effective operations, accountability and compliance with the contract including meeting demanding SLAs, as well as actively driving continuous improvement and innovation.
  • You will have probably led significant deliveries within a managed services provider and will be able to demonstrate experience of working with senior client stak...
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