Service Design Lead

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a Service Design Lead. This position focuses on adoption of customer-focused service management and will coordinate across multiple areas of the program including cloud engineering, operations and maintenance, and customer support. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment in support of a critical mission, supporting USAF system resiliency, security, and cost effectiveness.
Location: This position will be hybrid remote. Candidates will be required travel to or work onsite as needed. Candidates need to be located near Hanscom AFB (Boston, MA) or work in Huntsville, AL.

Requirements

We are seeking a seasoned IT Service Design Lead to orchestrate the end-to-end design and optimization of our technology services. You will act as a strategic leader, bridging the gap bet...