Location
newbury
Job Type
Full-time
Posted
June 02, 2026
Job Description
Outside IR35
Pay £475 a day
3 month rolling contract
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects.
Key Responsibilities:
- Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment.
- Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement.
- Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences.
- Collaborate with cross-functional stakeholders including Product, Engineering, Operations, ...