Job Description
Position Summary:
• Responsible for installation, maintenance and repair for ZEISS IQS products to meet the requirements from our customers
• Demonstrate customer service skills and knowledge with a high level of passion and dedication utilizing mechanical and electronic aptitude
• Solution orientation with ability to work independently in a high pressure, fast paced and innovative environment
• Provide timely response to all requests from both internal and external customers
Main tasks:
• Work and perform in compliance with company’s regulation and request
• Provide customer service in fields such as installation, maintenance activities and repairs on site as well as remote
• Develop and maintain relationships with customers to achieve the highest possible levels of customer satisfaction
• Provide documents for activities performed utilizing the required format, such as service report, calibration report, etc.
• P...