Service Manager at Mazergroup, Navin

Lead the service department at Mazergroup in Navin, MB as a Service Manager. Thrive in a hands-on, leadership role overseeing a team while providing top-notch customer service and managing operations.
As a Service Manager, you will drive customer satisfaction and departmental profitability by optimizing technician workflows and leading service operations. You will actively engage with customers, explain repairs, and manage service requests. This role also emphasizes cultivating the service business through outreach and targeted marketing while being committed to safety and technician training.
Key Responsibilities:
• Schedule and optimize technician workflows for efficiency
• Grow service business through customer outreach and marketing
• Serve as primary customer contact, managing costs and complaints
• Create and close service work orders for equipment tasks
• Co-Chair the Health & Safety Committee and promote safety culture
Requirements:
• 5+ years in lead...