Service Manager castle

Document Title: SERVICE MANAGER JOB DESCRIPTION

Salary Range: 60,000 – 70,000

Work Location: Quezon City

Work Schedule

• 8:00 AM – 6:00 PM (Monday to Thursday)
• 8:00 AM – 5:00 PM (Friday)

DELIVERING RESULTS

• Ensures proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives.
• Manages Accounts Receivables to meet or exceed the goals of the department.
• Meet sales budget
• Submit to C1 a labor utilization report, rework, customer satisfaction and response time.

COLLABORATION

• Solves operational concerns raised by his subordinates.
• Evaluates performance of teammates and recommends appropriate actions to C1 in order to improve his subordinates' skills.
• Reviews all concluded projects / services made by his team.

COMMUNICATION

• Manages and superv...