Service Manager Command Centre

Afrizan Personnel · Johannesburg, Gauteng, South Africa

Location

Johannesburg

Job Type

Full-time

Posted

July 16, 2026

Job Description

Job Description
A leading organisation in South Africa’s digital payments ecosystem is recruiting on behalf of a client for a Service Manager: Command Centre to lead critical operational functions, customer service delivery, incident management, and service excellence initiatives. This role offers the opportunity to drive operational performance, lead high-performing teams, and ensure the seamless delivery of essential technology services that support a trusted national payments infrastructure. This is an exciting opportunity for a strategic and customer-focused leader to play a critical role in maintaining operational excellence within a highly regulated and fast-paced technology environment.

Responsibilities:
Lead Command Centre operations, ensuring continuous monitoring and processing of critical systems, infrastructure, and services.

Drive proactive stakeholder communication during incidents, outages, and planned changes....
        

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