Service Operations Analyst

Your mission

Working as part of the Service Operations team you will live and breathe service excellence. You will support the commercialisation of gambling products across a diverse range of brands and markets, maintaining impeccable standards and client satisfaction at all times. You will be process driven with meticulous attention to detail but at the same time be of inquisitive mind and a natural trouble‑shooter. Your can‑do attitude and collaborative nature will help you build strong relationships across different stakeholder groups reliant on the effective support of the Service Operations team to drive business growth and to extend your technical capability and, combined with strong process and documentation, provide a resolve on first contact service wherever possible.

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What you’ll do

• Provide first and second line client support for...