Location
MCLEAN
Job Type
Full-time
Posted
July 18, 2026
Job Description
**Job Family** **:**
Software Development & Support
**Travel Required** **:**
Up to 25%
**Clearance Required** **:**
None
**What You Will Do:**
+ Serve as a Business Analyst supporting the Platforms - ServiceNow team.
+ Partner with business stakeholders, technical teams, and cross-functional partners to gather, analyze, and document business requirements for ServiceNow-related initiatives.
+ Translate business needs into clear user stories, process flows, acceptance criteria, and functional specifications.
+ Support the design, implementation, and enhancement of ServiceNow solutions across the platform.
+ Facilitate workshops, interviews, and working sessions to identify opportunities for process improvement and system optimization.
+ Analyze current-state and future-state processes to recommend efficient, scalable solutions.
+ Work closely with developers, product owners, and QA teams to ensure requir...
Software Development & Support
**Travel Required** **:**
Up to 25%
**Clearance Required** **:**
None
**What You Will Do:**
+ Serve as a Business Analyst supporting the Platforms - ServiceNow team.
+ Partner with business stakeholders, technical teams, and cross-functional partners to gather, analyze, and document business requirements for ServiceNow-related initiatives.
+ Translate business needs into clear user stories, process flows, acceptance criteria, and functional specifications.
+ Support the design, implementation, and enhancement of ServiceNow solutions across the platform.
+ Facilitate workshops, interviews, and working sessions to identify opportunities for process improvement and system optimization.
+ Analyze current-state and future-state processes to recommend efficient, scalable solutions.
+ Work closely with developers, product owners, and QA teams to ensure requir...