ServiceNow Consultant for Customer Management

Alcor Solutions · victoriaville, centre du québec, Canada

Location
victoriaville
Job Type
Full-time
Posted
July 09, 2026

Job Description

Join Alcor Solutions as a ServiceNow Technical Consultant specializing in Customer Service Management. Bring your hands-on expertise to design scalable solutions and enhance stakeholder collaboration.
Alcor Solutions is seeking a ServiceNow Technical Consultant with at least 5 years of development experience. You will focus on CSM, CRM, and Sales & Order Management, translating business needs into effective ServiceNow implementations. Your technical skills will drive configuration, customization, and troubleshooting as you work on real-time projects.
Key Responsibilities:
• Design and implement ServiceNow solutions for CSM and CRM
• Collaborate with stakeholders to gather and analyze requirements
• Customize ServiceNow applications, workflows, and integrations
• Develop custom scripts, UI components, and business rules
• Support data migration, testing, and post-production activities
Requirements:
• 5+ years of hands-on ServiceNow implementation experience

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