Location
Dublin
Job Type
Full Time
Posted
January 29, 2025
Job Description
Our client is looking for a skilled ServiceNow Delivery Manager to lead the management of ServiceNow platform operations while ensuring high-quality service delivery across multiple clients.
Key Responsibilities:
Manage all aspects of service delivery, including timelines, scope, risk, change management, resource allocation, reporting, and financials.
Build and maintain strong relationships with both clients and internal teams to facilitate effective communication and collaboration.
Supervise the Managed Services team, driving continuous improvements in technical delivery and providing tactical and strategic recommendations to the client. Identify opportunities for additional business and liaise with the account manager to ensure timely follow-up. Requirements: Minimum of 2 - 3 years experience in ServiceNow.
Previous experience manageing the ServiceNow platform, bug fixing, support and upgrades. Experience in managed services and service delivery. Certifications are...
Supervise the Managed Services team, driving continuous improvements in technical delivery and providing tactical and strategic recommendations to the client. Identify opportunities for additional business and liaise with the account manager to ensure timely follow-up. Requirements: Minimum of 2 - 3 years experience in ServiceNow.
Previous experience manageing the ServiceNow platform, bug fixing, support and upgrades. Experience in managed services and service delivery. Certifications are...