Location
Dublin
Job Type
full-time
Posted
May 28, 2026
Job Description
Job Description
This is a 'ServiceNow Product Manager' position, essentially owning the platform and acting as the interface between the business from a delivery perspective and the managed service provider from a support / development / strategy perspective. Typical responsibilities and skills would include;
Product Strategy & Vision
- Define and own the product vision for specific ServiceNow domains (e.g. ITSM, CSM,)
- Align the platform roadmap with business strategy, customer needs, and organisational priorities.
- Translate high‑level goals into clear product objectives, KPIs, and success measures
- Roadmap & Backlog Ownership
- Own the product roadmap, balancing
- o Technical debt
- o Platform upgrades
- o New capability development
- o Regulatory / security requir...