Location
toronto
Job Type
Full-time
Posted
June 01, 2026
Job Description
Position Description
We are currently hiring for a ServiceNow Solution Architect for one of our clients.
Responsibilities
- Developing complex ServiceNow enhancements, new modules, and catalog solutions.
- Advanced troubleshooting for ServiceNow security issues, break/fix scenarios, and architectural solutioning.
- ServiceNow upgrade management, including pre-upgrade analysis, instance cloning, contingency planning, and production deployment.
- Communicate complex technical solutions clearly to customer administrators and business solution owners.
- Conduct Quality Assurance testing to validate all development work against documented user stories before release for UAT.
Qualifications
- Advanced technical expertise in ServiceNow modules.
- Strong verbal and written communicator with background in consulting.