Servicing Ops Manager- Document Custodian

Description

Job Summary

The Mortgage Document Custody Manager is responsible for the oversight, control, and compliance of mortgage collateral documents for loans serviced and/or owned by the bank. This role ensures adherence to Government-Sponsored Enterprises (GSE’s) investor requirements, internal policies, and regulatory standards across document custody operations, including collateral intake, certification, transfers of servicing and custody, lien releases, and audit readiness. The ideal candidate brings deep expertise in Mortgage Document Custody, GSE guidelines, servicing operations, and risk management, with a strong focus on control execution and operational excellence.

Key Responsibilities

Document Custody & Investor Compliance

+ Oversee day‑to‑day Mortgage Document Custody operations, including receipt, certification, storage, tracking, and release of original Notes, Mortgages, Assignments, and ancillary documents.
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