Location
singapore
Job Type
Full-time
Posted
July 09, 2026
Job Description
Responsibilities
- Provide L2 application and production support for critical enterprise applications, ensuring high availability and operational stability.
- Monitor production environments using tools such as Nagios, Datadog, and Splunk, and proactively identify and resolve issues.
- Investigate application failures, troubleshoot production incidents, and perform root cause analysis (RCA) to prevent recurring problems.
- Manage incidents, problems, and changes in accordance with ITIL processes while meeting defined SLAs.
- Support application deployments, service restarts, health checks, and post-release validation activities.
- Administer and troubleshoot applications hosted on Linux and Windows servers.
- Execute SQL queries for data validation, issue investigation, and production support.
- Monitor and maintain scheduled jobs using Control-M, Cron, and related scheduling tools.
- Support and maintain Ap...
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