Location
medellín
Job Type
Full-time
Posted
June 02, 2026
Job Description
2 days ago Be among the first 25 applicants
We're seeking a driven and customer-focused SMB Sales Representative to manage, retain, and grow our small-market customer segment across North America. This role is responsible for handling inbound demand, driving successful renewals, implementing price adjustments, and expanding Upshop’s footprint within existing SMB accounts.
The ideal candidate thrives in a fast-paced environment, excels at managing a high volume of customer interactions, and is adept at identifying opportunities that enhance customer value while contributing to Upshop’s revenue growth.
Key Responsibilities
Inbound Demand Management
- Serve as the first point of contact for inbound inquiries from SMB Scales & Labeling prospects and customers.
- Qualify and respond to requests related to product information, pricing, licensing, upgrades, and service needs.
- Prioritize and manage a high-velocity ...