Software Engineer (Web SDK Support)

M800 · Hong Kong, Kowloon, Hong Kong

Location

Hong Kong

Job Type

Full-time

Posted

May 31, 2026

Job Description

Responsibilities

Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner

Analyze problems and identify solutions to customer issues

Provide accurate response to customers in a timely manner

Provide demo applications and code examples

Ongoing enhancement and support of the web SDK demo application

Document solutions in the form of knowledge base, white papers & examples
Requirements
BS in Computer Science, engineering or relevant prior work experience

Experience in developing website and web-based applications

Experience with technologies: NodeJs, Babel, SASS, Gulp, Webpack, Mocha

Good troubleshooting and analytical skills.

Experience with web troubleshooting tools such as Chrome Developer Tools is a plus

Good customer communication skill

...

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