Software Support Executive

Position: Software Support Executive Experience Level: Candidates with 6 months to 1 year of experience are preferred. Freshers with strong communication skills and a willingness to commit to a long-term opportunity are also encouraged to apply. Location: Vadodara, Gujarat (On site) Employment Type: Full-Time About the Role We are seeking a proactive, customer-focused Software Support Executive to join our technical support team. In this role, you will act as the primary point of contact for our clients, helping them troubleshoot software issues, and ensuring a seamless user experience. The ideal candidate has 1 year of hands-on experience in customer support or software support, and client communication. Key Responsibilities Technical Troubleshooting: Diagnose, troubleshoot, and resolve software application issues reported by clients via tickets, email, or phone. Ticket Management: Self organized to manage tickets efficiently, Log, track, and manage all customer issues using our [Inse...