Solar Inside Field Service Engineer

The main objective is to provide electrical and technical services and customer support for aftersales on Ingeteam products. Support will be provided over the phone or at the customer’s site. Acts as primary contact for aftersales questions and is the trusted company representative to solve and resolve technical service questions.

RESPONSIBILITIES, FUNCTIONS AND TASKS

Aftersales Support

• Travel to customer sites and perform aftersales activities. Travel will be on average 25% of the time or as needed.

• Serve as the primary point of contact for all technical aftersales questions for assigned projects.

• Respond to all incoming technical aftersales calls/emails related to Ingeteam product solutions.

• Work with customers to solve all product issues provided by Ingeteam for site assigned projects.

• Oversee and manage other Ingeteam and subcontracted technicians during afters...