Location
kuala lumpur
Job Type
Full-time
Posted
May 30, 2026
Job Description
Role Overview
As a Solution Designer (Ivalua), you will be supporting Ivalua applications integrated with SAP ERP as well as implementing customizations and changes to meet evolving business requirements.
Support Responsibilities
- Provide Level 2 and Level 3 support for Ivalua applications, ensuring smooth operations and resolving issues related to S2C, SIM / SRM and P2P modules.
- Troubleshoot and debug Ivalua application issues, especially around approval flows and configurations, identifying root causes and applying timely solutions.
- Analyze Ivalua logs, error messages and system behaviour to pinpoint issues, providing resolutions to minimize downtime.
- Manage and maintain authorizations and user profiles within Ivalua, ensuring compliance with security and access control policies.
- Assist in incident management, effectively identifying and resolving technical issues, and managing service requ...