Location
Cork
Job Type
Permanent, Full-time
Posted
July 14, 2026
Job Description
POSITION PURPOSE
The Spa Reception Supervisor supports Spa Management in maintaining the highest standards of professionalism, guest care, and operational excellence across all spa reception functions. This role provides daytoday leadership to the reception team, ensuring smooth operations, exceptional customer service, and adherence to all company standards. The Reception Team Lead motivates the team to achieve daily targets, maintains service consistency, oversees financial accuracy - including rectifying overs and unders and ensures the reception area operates efficiently.
KEY FUNCTIONS
Overview
- Guest satisfaction and service excellence - address any reception feedback on Revinate.
- Quality of service delivery.
- Complet...